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Logistics Coordinator / Dispatcher
Beltsville, Maryland Category: Professional Req #: 9061OnTrac is hiring a Dispatch Logistics Coordinator!
Our Dispatch Logistics Coordinators play a key role in keeping our operations moving efficiently and safely. In this position, you’ll oversee and coordinate the movement of trailers and vehicles throughout the facility, ensuring accurate tracking and smooth yard flow. You’ll also work directly with drivers and vendor partners to manage check-ins, assign parking or dock locations, and maintain organized, real-time communication across teams.
If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about keeping logistics running seamlessly, this role is for you!
Location: 10121 Bacon Dr., Beltsville, MD 20705
Pay: $22.50 - $27.00 per hour, depending on experience.
Shift:Monday - Friday from 1:00 PM to 9:00 PM. Hours are subject to change based on the needs of the business.
Unpacking the Benefits:
We offer benefits designed to support your well-being and financial security.
Pay & Financial
- Supplemental Plan with various reimbursable benefits
- 401(k) with company match
- Referral Bonus Program - up to $500 per referral!
Time Off & Premium Pay
- Eligible for Paid Sick Leave, in compliance with applicable state and local regulations
- Premium pay for hours worked on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
Workplace Support
- Safe and clean work environment
- Employee Assistance Program
The Must-Haves:
- High school diploma or general education degree (GED) preferred
- One year of dedicated dispatching experience and/or training including scheduling and route planning
- At least one year of Customer Service experience and/or training
- Must be comfortable working outdoors in varying weather conditions
- Strong experience and proficiency with Microsoft Excel, Outlook and computer navigation
- Basic English language proficiency (spoken and written) required for understanding safety and operational instructions in a fast-paced warehouse environment
The Responsibilities:
- Manage inbound and outbound communication by receiving and directing calls through a multiline phone system.
- Coordinate scheduling and route planning using OnTrac computer and software systems to ensure efficient dispatch operations.
- Monitor and track deliveries to maintain real‑time visibility and support on‑time performance.
- Provide excellent customer service by responding to inquiries, resolving issues, and ensuring a positive experience through timely, professional communication.
- Oversee and direct the afternoon warehouse sort, ensuring packages are accurately organized and distributed to the correct route drivers.
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.
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