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OnTrac is hiring an Strategic Programs Lead, Loss Prevention!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location:Remote

Employment Logistics:

The Strategic Programs Lead is a newly created role designed to bridge investigative findings with actionable business improvements. This position transforms insights into measurable operational changes that reduce claims, strengthen reliability, and improve customer outcomes. Success in this role requires strategic thinking, data-driven decision-making, and the ability to influence cross-functional teams without direct authority.

Unpacking the Benefits:

• Competitive individual and group benefits  
• Medical, Dental, and Vision insurance  
• Paid Time Off including Holiday pay  
• 401(k) with company match  
• Safe and clean work environment  

The Must-Haves:

• Bachelor’s degree in Business, Operations, Supply Chain, or related field (MBA a plus)
• 5+ years of experience in operations, business analysis, continuous improvement, or risk management
• Strong written and verbal communication skills, including experience presenting to leadership
• Skilled in Excel and Microsoft Office Suite; comfortable interpreting data and partnering with analysts
• Proven track record of driving process improvements or risk-reduction initiatives through collaboration
• Ability to travel up to 25% to field sites

Your Mission in Motion:

• Translate investigative findings into clear, actionable business insights and executive-ready summaries
• Partner with Operations, Safety, Claims, and Training to implement preventive measures and process improvements
• Develop and maintain KPIs and dashboards to track prevention outcomes and quantify financial impact
• Lead follow-through on preventive actions identified during investigations, ensuring changes are implemented and sustained
• Represent prevention progress in executive updates and cross-department meetings

Paving your way to your success:

• You excel at strategic communication, distilling complex findings into clear, persuasive messages
• You influence and collaborate across departments to drive alignment without direct authority
• You’re data-literate and comfortable turning reports into actionable insights
• You understand operational processes and their impact on performance and customer experience
• You balance strategic thinking with strong execution and follow-through
• You adapt quickly in evolving environments where structure and process are still being built

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! 

OnTrac is proud to be an Equal Opportunity Employer

OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.