plug in to a productive workday

OnTrac is hiring a Strategic Solutions Manager!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals. 

Compensation: The expected starting base pay range for this position is $104,000 - $131,000, with full potential base salary range over a successful candidate’s tenure in the position of $104,000 - $157,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Employment Logistics:

The Strategic Solutions Manager serves as a strategic advisor for enterprise supply chain and logistics solutions. This manager-level individual contributor role partners with customers and internal teams to evaluate end-to-end supply chains, identify opportunities beyond the initial customer request, and design operational, technology, and commercial solutions that improve efficiency, reduce cost, enhance service, and create long-term value.

This role maps customer operations, recommends future-state distribution strategies, and identifies opportunities related to network optimization, technology integrations, automation, facility placement, service enhancements, and customer share-of-wallet growth. Working closely with Product, Technology, Operations, Revenue Management, Customer Experience, Sales, and senior leadership, the Strategic Solutions Manager develops recommendations that influence future capabilities, strengthen OnTrac’s competitive position, and help establish a scalable Strategic Solutions function across the commercial organization.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include: 

• Medical, dental, and vision insurance 

• Life and short- and long-term disability coverage 

• 401(k) retirement savings plan with company match  

• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours 

• Two (2) floating holidays per year 

• Paid sick leave* 

• Six (6) paid company holidays 

• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave   

• Additional wellness and employee assistance programs 

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies. 

The Must-Haves:

• Bachelor’s degree or equivalent experience.

• 5–7 years in outbound demand generation, ABM, or multi-channel B2B marketing

• Proven hands-on experience designing and executing innovative marketing programs leveraging frontier technologies, including ABM platforms (Demandbase), marketing automation tools (Salesforce Account Engagement), and personalization engines (Optimizely).

• Demonstrated use of marketing AI tools for personalization and optimization

• Proven success managing budgets, agencies, and campaign operations

• Strong analytical skills and ability to interpret campaign performance data

• Ability to travel as needed for client meetings, trade shows, and industry events

Your Mission in Motion:

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives. 

• Lead enterprise supply chain discovery: Facilitate strategic discovery sessions, map current-state and future-state supply chains, and identify opportunities to reduce cost, improve service, simplify operations, and increase customer value.

• Develop quantified solution recommendations: Build customer-specific business cases, ROI analyses, financial models, whitepapers, and PowerPoint proposals that communicate operational improvements and financial benefits.

• Design network and distribution strategies: Evaluate customer distribution networks against OnTrac’s network and recommend fulfillment locations, injection strategies, transportation flows, facility placement, regional distribution models, and cross-dock opportunities.

• Enable technology and integration solutions: Translate business needs into functional requirements, identify integration/reporting/workflow gaps, and recommend automation or technology enhancements that improve scalability and customer experience.

• Influence product and capability strategy: Identify recurring customer needs, operational gaps, and technology opportunities; partner with Product, Technology, and senior leadership to prioritize investments and inform future roadmaps.

• Engineer future-state processes: Design operational workflows, eliminate process inefficiencies, identify automation opportunities, and prepare executive-ready process maps, solution documentation, and business cases.

• Coordinate cross-functional solution development: Work across Sales, Operations, Technology, Revenue Management, Customer Experience, and Implementation to ensure solutions are feasible, commercially aligned, and ready for execution.

• Drive innovation and scalable frameworks: Research emerging supply chain technologies, leverage AI to improve analysis and documentation, and develop repeatable consulting methodologies and solution frameworks.

Paving your way to your success:

• You identify strategic opportunities beyond the original customer scope, helping expand enterprise relationships and increase share of wallet.

• You translate complex supply chain, technology, and operational challenges into clear recommendations that drive customer cost savings and performance improvements.

• You communicate effectively with enterprise customers and senior leaders, presenting business cases, solution options, and strategic recommendations with clarity.

• You collaborate across Product, Technology, Sales, Operations, Revenue Management, and Customer Experience to move complex solutions from concept to execution.

• You build repeatable consulting frameworks and innovation practices that influence product roadmaps, technology enhancements, and long-term commercial growth.

Posting Timeline:

This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

*Washington state employees are eligible for up to 56 hours of paid sick leave annually. 

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.  

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay. 

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! 

OnTrac is proud to be an Equal Opportunity Employer

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.